1. What types of businesses do you coach?

We specialise in working with small to medium-sized service businesses—particularly trades such as building, electrical, pest control, and glass companies. However, our coaching methods apply to a wide range of sectors, including bakeries, cleaning, solar, industrial parts, and more. If you’re committed to growth and open to new strategies, we’d love to help.

2. How does your coaching process work?

Our coaching is one-to-one and fully tailored to your business. We start with an in-depth assessment of where you are now and where you want to go. The first 90 days focus on building solid foundations: reviewing your marketing, pricing, lead generation, and more. You’ll receive workbooks, guides, and ongoing support via calls and email.

3. What results can I expect—and how quickly?

Most clients see measurable improvements within the first 3 months. Typical results include increased leads, higher conversion rates, and improved profitability. Many of our clients have doubled their profits or achieved major contract wins within 6–12 months.

4. How much does coaching cost?

Our coaching packages range from £350/month (coaching only) to £500/month (coaching plus implementation support). We recommend a minimum 1-year commitment to achieve lasting results, but you’ll start seeing progress much sooner.

5. What’s included in your coaching packages?

• Personalised one-to-one coaching calls
• Step-by-step workbooks and templates
• Email follow-ups and unlimited support between sessions
• Access to proven marketing and sales frameworks
• Progress tracking and accountability

6. What’s your experience with businesses like mine?

With over 10 years’ experience and a track record of helping businesses triple turnover, secure national contracts, and launch new ventures, we know what works in the real world—especially for trade and service businesses.

7. What if I don’t have time for admin or marketing?

You’re not alone! Many of our clients struggle with time management at first. We help you put systems in place to save time, automate admin, and make marketing manageable—so you can focus on running your business. If you want we can do this for you.

8. How do you help with pricing and profit?

We start with a full pricing and profit review. Many businesses undercharge—so we help you set the right prices, improve margins, and manage cash flow for sustainable growth.

9. Do you offer any guarantees?

While we can’t guarantee specific financial results (every business is unique), our proven frameworks and hands-on support are designed to deliver measurable improvements. Most clients see a clear return on investment within months. We do have a double your money back guarantee, see below.

10. How do I get started?

Simply get in touch to book a free, no-obligation discovery call. We’ll discuss your goals, challenges, and whether we’re a good fit. If you decide to go ahead, we’ll get you started with our onboarding process right away.

11. Can you help me get more online reviews?

Yes! We provide proven strategies for collecting and showcasing reviews on Google, Facebook, and your website—including templates, incentive ideas, and easy-to-implement systems.

12. What makes you different from other business coaches?

We combine hands-on experience, a results-driven approach, and a deep understanding of the unique challenges facing trade businesses. Our family-run team mean you get both personal attention and proven systems.

Industry-Specific FAQs

For Plumbers, Electricians, and Gas Engineers

Q: Can you help me get more high-quality leads and jobs in my local area?
Absolutely. We specialise in setting up local marketing systems—like Google Business Profile optimisation, neighbourhood postcard campaigns, and follow-up systems—to help you stand out and win more local work.

Q: I’m always busy on the tools and struggle with admin—how can you help?
We’ll help you implement simple admin and quoting systems that save you hours each week, so you can spend more time earning and less time on paperwork.

Q: I get lots of enquiries but not enough bookings—can you help me improve my quoting process?
Yes! We’ll review your quoting process, help you respond faster, and show you how to follow up systematically to convert more quotes into jobs.

For Carpet Cleaners, Window Cleaners, and Cleaning Companies

Q: How can I get more repeat business and referrals from my customers?
We’ll help you set up easy-to-run follow-up and review systems, so happy customers come back and recommend you. We also provide templates for referral requests and loyalty offers.

Q: Is it possible to automate my booking and reminder system?
Definitely. We guide you through simple automation tools that handle booking confirmations, reminders, and even review requests—saving you time and reducing no-shows.

Q: My business is seasonal—can you help me get work in quieter months?
Yes, we’ll help you plan targeted campaigns around key times of year (like Easter, summer, and Christmas) to fill your diary and keep your income steady.

For Window Companies, Glass Businesses, and Installers

Q: How do I stand out from competitors online?
We’ll help you improve your website, Google profile, and social media presence so you look professional, build trust, and attract more enquiries.

Q: Can you help with pricing and quoting for bigger jobs?
Yes, we’ll review your pricing, help you quote confidently for larger projects, and show you how to follow up to win more high-value work.

Q: Do you have experience helping companies like mine grow?
Yes! We’ve helped glass and window companies triple their turnover and win large contracts—even during tough economic times.

For All Trades & Service Businesses

Q: Can you help me get more online reviews?
Absolutely. We provide proven strategies and templates for collecting and showcasing reviews on Google, Facebook, and your website.

Q: What if I don’t have a website or social media yet?
No problem. We’ll help you get set up with a simple, effective website and social media pages—without breaking the bank.

Q: How do you help with undercharging and profit margins?
We start with a full pricing review. Most trade businesses undercharge, so we’ll help you set the right prices and improve your margins for better profits.

Q: What if I have a small team or it’s just me?
Our coaching is designed for both solo tradespeople and small teams. We’ll help you put systems in place so you can grow at your own pace—without overwhelm.

Q: Can you help me with overflow calls and missed enquiries?
Yes, we recommend affordable call handling solutions and set up daily missed call reports, so you never lose a potential job.

General FAQs

What makes you different from other business coaches?

We combine practical, hands-on experience with proven systems tailored for trade and service businesses. Our support is personal and results-driven, backed by a family-run team.

How do I get started?

Book a free, no-obligation discovery call. We’ll talk through your business, goals, and see if we’re a good fit. If you’re ready, we’ll get you started right away.

Didn’t see your question?
Contact us directly and we’ll be happy to help.