1. What types of businesses do you coach?

We specialise in working with small to medium-sized service businesses—particularly trades such as building, electrical, pest control, and glass companies. However, our coaching methods apply to a wide range of sectors, including bakeries, cleaning, solar, industrial parts, and more. If you’re committed to growth and open to new strategies, we’d love to help.

2. How does your coaching process work?

Our coaching is one-to-one and fully tailored to your business. We start with an in-depth assessment of where you are now and where you want to go. The first 90 days focus on building solid foundations: reviewing your marketing, pricing, lead generation, and more. You’ll receive workbooks, guides, and ongoing support via calls and email.

3. What results can I expect—and how quickly?

Most clients see measurable improvements within the first 3 months. Typical results include increased leads, higher conversion rates, and improved profitability. Many of our clients have doubled their profits or achieved major contract wins within 6–12 months.

4. How much does coaching cost?

Our coaching packages range from £350/month (coaching only) to £500/month (coaching plus implementation support). We recommend a minimum 1-year commitment to achieve lasting results, but you’ll start seeing progress much sooner.

5. What’s included in your coaching packages?

• Personalised one-to-one coaching calls
• Step-by-step workbooks and templates
• Email follow-ups and unlimited support between sessions
• Access to proven marketing and sales frameworks
• Progress tracking and accountability

6. What’s your experience with businesses like mine?

With over 10 years’ experience and a track record of helping businesses triple turnover, secure national contracts, and launch new ventures, we know what works in the real world—especially for trade and service businesses.

7. What if I don’t have time for admin or marketing?

You’re not alone! Many of our clients struggle with time management at first. We help you put systems in place to save time, automate admin, and make marketing manageable—so you can focus on running your business. If you want we can do this for you.

8. How do you help with pricing and profit?

We start with a full pricing and profit review. Many businesses undercharge—so we help you set the right prices, improve margins, and manage cash flow for sustainable growth.

9. Do you offer any guarantees?

While we can’t guarantee specific financial results (every business is unique), our proven frameworks and hands-on support are designed to deliver measurable improvements. Most clients see a clear return on investment within months. We do have a double your money back guarantee, see below.

10. How do I get started?

Simply get in touch to book a free, no-obligation discovery call. We’ll discuss your goals, challenges, and whether we’re a good fit. If you decide to go ahead, we’ll get you started with our onboarding process right away.

11. Can you help me get more online reviews?

Yes! We provide proven strategies for collecting and showcasing reviews on Google, Facebook, and your website—including templates, incentive ideas, and easy-to-implement systems.

12. What makes you different from other business coaches?

We combine hands-on experience, a results-driven approach, and a deep understanding of the unique challenges facing trade businesses. Our family-run team mean you get both personal attention and proven systems.

Industry-Specific FAQs

For Plumbers, Electricians, and Gas Engineers

Q: Can you help me get more high-quality leads and jobs in my local area?
Absolutely. We specialise in setting up local marketing systems—like Google Business Profile optimisation, neighbourhood postcard campaigns, and follow-up systems—to help you stand out and win more local work.

Q: I’m always busy on the tools and struggle with admin—how can you help?
We’ll help you implement simple admin and quoting systems that save you hours each week, so you can spend more time earning and less time on paperwork.

Q: I get lots of enquiries but not enough bookings—can you help me improve my quoting process?
Yes! We’ll review your quoting process, help you respond faster, and show you how to follow up systematically to convert more quotes into jobs.

For Carpet Cleaners, Window Cleaners, and Cleaning Companies

Q: How can I get more repeat business and referrals from my customers?
We’ll help you set up easy-to-run follow-up and review systems, so happy customers come back and recommend you. We also provide templates for referral requests and loyalty offers.

Q: Is it possible to automate my booking and reminder system?
Definitely. We guide you through simple automation tools that handle booking confirmations, reminders, and even review requests—saving you time and reducing no-shows.

Q: My business is seasonal—can you help me get work in quieter months?
Yes, we’ll help you plan targeted campaigns around key times of year (like Easter, summer, and Christmas) to fill your diary and keep your income steady.

For Window Companies, Glass Businesses, and Installers

Q: How do I stand out from competitors online?
We’ll help you improve your website, Google profile, and social media presence so you look professional, build trust, and attract more enquiries.

Q: Can you help with pricing and quoting for bigger jobs?
Yes, we’ll review your pricing, help you quote confidently for larger projects, and show you how to follow up to win more high-value work.

Q: Do you have experience helping companies like mine grow?
Yes! We’ve helped glass and window companies triple their turnover and win large contracts—even during tough economic times.

For All Trades & Service Businesses

Q: Can you help me get more online reviews?
Absolutely. We provide proven strategies and templates for collecting and showcasing reviews on Google, Facebook, and your website.

Q: What if I don’t have a website or social media yet?
No problem. We’ll help you get set up with a simple, effective website and social media pages—without breaking the bank.

Q: How do you help with undercharging and profit margins?
We start with a full pricing review. Most trade businesses undercharge, so we’ll help you set the right prices and improve your margins for better profits.

Q: What if I have a small team or it’s just me?
Our coaching is designed for both solo tradespeople and small teams. We’ll help you put systems in place so you can grow at your own pace—without overwhelm.

Q: Can you help me with overflow calls and missed enquiries?
Yes, we recommend affordable call handling solutions and set up daily missed call reports, so you never lose a potential job.

General FAQs

What makes you different from other business coaches?

We combine practical, hands-on experience with proven systems tailored for trade and service businesses. Our support is personal and results-driven, backed by a family-run team.

Business Growth & Profitability

Q: "I'm working 60+ hours a week but barely making a profit. How can coaching help?"

A: This is incredibly common in trade businesses - you're not alone! Most of my clients initially undercharge for their services, which creates a cycle of working harder for less profit. In our first 90 days together, we focus on building foundation blocks including a proper pricing review to ensure correct profit margins. I've helped a glass repair company triple their turnover from £370k to £1.5m, and doubled profits for a family bakery in under six months. The key is working smarter, not harder. We'll identify where you're leaving money on the table and create systems that free up your time while increasing profitability.

Q: "How do I know if I'm charging enough for my services?"

A: Great question! Cash flow and net profit issues usually stem from undercharging - it's the first thing I review with new clients. We'll analyze your current pricing against your costs, desired profit margins, and market positioning. Most trade businesses I coach discover they're undercharging by 20-40%. I use a proven framework that ensures you're pricing for profit, not just covering costs. Would you like me to walk you through a quick pricing health check?

Time Management & Operations

Q: "I don't have time for admin, marketing, or anything except the actual work. How can I change this?"

A: Time management is the biggest challenge I see with trade business owners. You're stuck in the day-to-day because you haven't built systems to work without you. During our coaching, we'll implement my foundation blocks framework that includes creating efficient quoting systems, streamlining admin processes, and using AI automation to handle routine tasks. One of my clients went from drowning in paperwork to having systems that run themselves. The goal is to get you working ON your business, not just IN it.

Q: "What's the difference between working with a coach versus trying to figure it out myself?"

A: I've been coaching for 10 years and I've seen the same problems across hundreds of businesses. What takes you months or years to figure out through trial and error, we can solve in weeks using proven frameworks. Plus, you get accountability - someone making sure you actually implement the changes instead of just thinking about them. My clients typically see results within the first 90 days because we're not reinventing the wheel, we're applying what already works.

Marketing & Online Presence

Q: "I don't have a website or social media presence. Where do I start without spending a fortune?"

A: You're right to be budget-conscious! For trade businesses, I recommend starting with Facebook and LinkedIn as your primary platforms - they're where your customers are. We'll create a simple but effective online presence focusing on FAQs, pricing details, service standards, and testimonials. I provide website articles and content strategies that help streamline your marketing. The key is consistency over perfection. We'll build your online presence gradually while focusing on what actually brings in business.

Q: "How do I get more customers without spending loads on advertising?"

A: The best marketing for trade businesses is often word-of-mouth and referrals, but you need systems to make this happen consistently. We'll work on your service standards, follow-up processes, and testimonial collection. I also teach you how to use content marketing - sharing helpful articles and tips that position you as the expert. One of my clients expanded their customer base nationwide just by implementing the right systems and online strategy.

Coaching Investment & Commitment

Q: "Why does coaching require a minimum one-year commitment?"

A: Real business transformation doesn't happen overnight. In my experience, it takes 90 days just to implement the foundation blocks properly, and another 6-9 months to see the full impact and refine the systems. Clients who commit for the full year see sustainable, lasting changes. Those who stop early often revert to old habits and don't achieve their goals. Think of it like getting fit - you wouldn't expect results from a month at the gym, right? Business growth requires the same long-term commitment.

Q: "How can I justify spending £250-500 per month on coaching when money's already tight?"

A: I understand this concern completely. But consider this - if we increase your profit margins by just 10-15% (which is typical), that investment pays for itself many times over. One pricing review alone often covers the coaching cost for months. I've helped businesses grow from zero to £240k turnover in year one, and transform struggling companies into profitable ones. The question isn't whether you can afford coaching - it's whether you can afford to keep struggling with the same problems year after year.

Industry-Specific Concerns

Q: "Do you understand my specific trade? I'm in [electrical/pest control/building/glass repair]."

A: Absolutely! I've coached businesses across all these sectors - building companies, electricians, pest control, glass companies, plus solar, cleaning, and industrial parts businesses. While each industry has unique aspects, the fundamental business challenges are remarkably similar: pricing, systems, marketing, and profitability. My foundation blocks framework works across all trades because it addresses core business principles. I adapt the approach based on your specific industry experience and business model.

Q: "What if I don't think coaching is working for me?"

A: This is why our initial assessment is so important. Warning signs that coaching might not work include not listening to guidance or acting like you already know everything. But when there's genuine commitment to change, results follow. I measure success using turnover and net profit improvements. If you're not seeing progress, we'll adjust our approach. The key is honest communication about what's working and what isn't.

How do I get started?

Book a free, no-obligation discovery call. We’ll talk through your business, goals, and see if we’re a good fit. If you’re ready, we’ll get you started right away.

Didn’t see your question?
Contact us directly and we’ll be happy to help.